Foreword / Fariba E. Alamdari -- Foreword / Kimberly J. Becker -- Foreword / Sir Tim Clark -- Foreword / Michael Frankenberg -- Foreword / Bob Lange -- Foreword / Joe Leader -- Foreword / Andres de Leon -- Foreword / Andrew Lobbenberg -- Foreword / Nicolas Petrovic -- Foreword / Sheila Remes --...

1. Creating information-driven and technology-enabled solutions for airlines and passengers -- 2. Game-changing technologies for airline business models -- 3. Current information- and technology-enabled initiatives -- 4. Potential information- and technology-driven initiatives -- 5. Hurdles in...

1. Introduction -- 2. Monitoring uber trends -- 3. Game changing : potential airline scenarios -- 4. Are airline managements prepared? -- 5. Social networking phenomena -- 6. Building airline brands and developing loyalty -- 7. Gaining insights from non-airline brands around the world -- 8....

Cover; Half Title; Title; Copyright; Dedication; Contents; List of figures; Acknowledgments; Foreword by Dick Benschop; Foreword by Marco Benvenuti; Foreword by Zhihang Chi; Foreword by James Davidson; Foreword by Kim Day; Foreword by Gaëtan Gagné; Foreword by Jeffrey Goh; Foreword by Greg...