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Weller, L. David; Hartley, Sylvia A. - In: The TQM Magazine 6 (1994) 3, pp. 23-28

, structural management process may be the key to the reform movement afoot. Presents many of the common concerns about a business …

Persistent link: https://www.econbiz.de/10015033347

When You Hit a Brick Wall

Glenny, Tom - In: The TQM Magazine 6 (1994) 4, pp. 15-17

When managing a total quality programme every practitioner needs to generate and maintain momentum and progress. When progress is suddenly halted, the true reasons why are not always immediately clear. Excuses can be too easily formulated and the wrong reasons identified for what may well be a...

Persistent link: https://www.econbiz.de/10015033357

In defence of TQM

Evans, Rob - In: The TQM Magazine 7 (1995) 1, pp. 5-6

An abundance of much publicized TQM failures have tarnished the good name of total quality management. Rob Evans, chief …. Concludes that the success of TQM depends on the level of dedication exhibited by senior management. …

Persistent link: https://www.econbiz.de/10015033389

Organizing for continuous improvement: an examination

Cook, E.; Dale, B.G. - In: The TQM Magazine 7 (1995) 1, pp. 7-13

the existing management structure. The improvement structure becomes less important when people in all functions take …

Persistent link: https://www.econbiz.de/10015033390

Increased productivity and quality through management by values: a case study of Manpower Scandinavia

Harung, Harald S.; Dahl, Tor - In: The TQM Magazine 7 (1995) 2, pp. 13-22

management by values, the primary focus is on developing, maintaining, and ensuring that the organization members have healthy …

Persistent link: https://www.econbiz.de/10015033401

Future developments in total quality management – what can we learn from the past?

Sanderson, Michael - In: The TQM Magazine 7 (1995) 3, pp. 28-31

Outlines the early beginnings of the total quality movement and summarizes its history up to the present day. Relates total quality issues to the relevant British Standards and examines likely future total quality trends. Considers “quality” as a work philosophy from ancient times, through...

Persistent link: https://www.econbiz.de/10015033415

Leveraging re‐engineering through TQM

Wright, Brett M. - In: The TQM Magazine 7 (1995) 3, pp. 50-53

Describes a case study which leveraged a business process re‐engineering effort through a traditional TQM strategy. Discusses the interrelationship between TQM and business process re‐engineering and questions whether they are so different or simply variations on the same theme of improving...

Persistent link: https://www.econbiz.de/10015033420

Total quality management: perspectives for leaders

Groth, John C. - In: The TQM Magazine 7 (1995) 3, pp. 54-59

Focuses on the importance within an organization of a philosophy for quality management. A clearly defined vision for … stated philosophy with respect to total quality management and the organization’s pursuit of its goals. Furthermore, specific … essential in developing a philosophy for quality management within an organization. Discusses basic criteria which should be …

Persistent link: https://www.econbiz.de/10015033421

TQM – learning from mistakes and getting it right second time

Hollins, Bill - In: The TQM Magazine 7 (1995) 4, pp. 18-22

Having failed with one TQ initiative, a container manufacturer realized that, to remain competitive, the implementation of quality improvements was essential. This programme was undertaken through the Teaching Company Scheme. The results of this waste reduction programme show the importance of...

Persistent link: https://www.econbiz.de/10015033426

State‐of‐the‐art study on self‐assessment

van der Wiele, Ton; Dale, Barrie; Williams, Roger; … - In: The TQM Magazine 7 (1995) 4, pp. 13-17

Based on a recent European Committee‐sponsored survey on quality management self‐assessment. Outlines research … self‐assessment helps management understand what TQM is about and how important it is for the organization. …

Persistent link: https://www.econbiz.de/10015033427