Quality function deployment (QFD) is a practice-based methodology. Ever since itsdevelopment during the 1960s in Japan, QFD has continued to generate positive resultsin an increasing number of applications. QFD has traditionally been seen as a tool toprovide a reliable method of addressing...

The leading edge in QFD: pushing the boundaries.QFD or, to use its full title, Quality Function Deployment, was originallydeveloped in the 1960s in Japan. The first application was at Bridgestone Tirein 1966. It was mainly aimed at ensuring that all those actions needed to bedone to ensure the...