In recent years, literature has identified the increasing complexity of small and medium-sized enterprises (SMEs) and highlighted their sensitivity to differences in managerial culture and management systems. Research has shown that performance measurement systems (PMSs) could play an important...

Purpose – The objective of this paper is to provide a metric that could be used to define success in a collaborative network. Design/methodology/approach – The methodology of this research consists of four stages: Review, Constructing, Testing and Description. Review stage comprised of a...

Purpose – The objective of this article is to provide executives with a practical high‐level roadmap to business transformation. Design/methodology/approach – Over the past 20 years in his role as an academic, researcher and consultant, the author and his team have worked with and observed...