We develop and subsequently test a model detailing how knowledge technologies, embodied in intra-organizational information systems (IS), provide opportunities that influence individual-level human motivations to engage in knowledge exchange processes, thereby influencing organizational...

Government occupies a central role in our world of inter-connected human systems of work, transportation, utilities, commerce, healthcare, and public education. Focusing on the U.S. federal government, this essay advances the lens of our government as an information processing system that...

Our case study starts by describing the Sermo business model, the knowledge application, company financials, and potential indicators of success. Second, we examine the metrics behind the performance of Sermo and the challenges faced by its model. Third, we extend our inquiry to consider how...

For knowledge-intensive, information-sensitive organizations, we suggest two orthogonal constructs, namely the perceived levels of knowledge sharing and knowledge protection, influence the perceived levels of organizational performance, to include the constructs of organizational responsiveness...

More than 15 million people now inhabit virtual worlds. We posit that virtual worlds represent an interesting intersection of three parties wrestling for power, influence, and authority in these relatively new spaces. Specifically: (1) corporations, representing economic and business interests;...

Virtual worlds are now a reality, representing intriguing environments for researchers from multiple fields to pursue collaborative investigations. To provide a background, we first highlight the basic business and sociological phenomena occurring in virtual worlds. Real world institutions,...

Let us welcome you the modern age, so full of promise both in terms of human and technological progress! In this chapter, we address the role of innovation and being a systems innovator. Without systems innovators, it is quite possible that our modern age would not be so full of promise and...

We review three different theories that can inform how researchers can determine the performance of smart business networks, to include: (1) the Theory of Evolution, (2) the Knowledge-Based Theory of the Firm, and (3) research insights into computers and cognition. We suggest that each of these...

Within the next few pages, we outline how the U.S. President might employ novel arrangements of human and technology elements to produce improved government efforts involving the collective insights of all government works to: (1) better serve the public, (2) protect our country, and (3)...

Virtual worlds like Second Life are becoming important tools for, among other activities, socialization, social networking, entertainment, collaboration, and business development. These environments offer information systems researchers a unique opportunity to study how these environments are...