This paper assesses why it’s important for businesses to make the commitment to engage in an effective e-commerce strategy. In a tough economy like the one we are currently experiencing, engaging in the pursuit of internet sales is a legitimate way for businesses to grow their market share. In...

Virtual worlds are now a reality. Virtual worlds such as the growing Second Life and Entropia Universe, allow everyone to create a digital character representing themselves and interact with other computer-generated individuals, landscapes, and even virtually-run global businesses in real-time....

We extend March's model of exploration and exploitation to consider how environmental turbulence impacts organizational knowledge in hierarchies of varying size and depth. We then evaluate additional effects of a knowledge management (KM) system that collects and shares knowledge from expert...

Presently, certain U.S. government agencies face hyperturbulent environments, where organic, information-intensive changes occur rapidly with little warning. No one individual harbors sufficient knowledge to either mitigate negative outcomes or capitalize on positive opportunities. Knowledge...

Our case study starts by describing the Sermo business model, the knowledge application, company financials, and potential indicators of success. Second, we examine the metrics behind the performance of Sermo and the challenges faced by its model. Third, we extend our inquiry to consider how...

For knowledge-intensive, information-sensitive organizations, we suggest two orthogonal constructs, namely the perceived levels of knowledge sharing and knowledge protection, influence the perceived levels of organizational performance, to include the constructs of organizational responsiveness...

Managing knowledge of the aging workforce is a major challenge, particularly to companies in the aerospace industry. Whenever an expert or manager retires or takes up a new position, there is the risk of losing his or her knowledge about what it really needs to fill his/her position. Apart from...

James G. March conceived organizational learning as a balance between the exploration of new alternatives and the exploitation of existing competencies in an organization. This study extends March's model to consider exploration and exploitation in a hierarchical organization. First, the effect...

The book has been compiled from selected papers, presented at the 5th International Scientific Conference “e-Governance”, held within the Days of Science of the Technical University-Sofia in June 2013. It highlights latest research achievements and practical solutions obtained in the field...

Transferring individuals who possess relevant knowledge from one organizational unit to another – a form of resource redeployment – may help to overcome impediments to knowledge transfer. Despite the promise of this mechanism, which often occurs through intra-firm geographic mobility,...