Lameijer, Bart A.; Antony, Jiju; Borgman, Hans P.; … - In: International Journal of Lean Six Sigma 13 (2021) 1, pp. 8-32
Purpose: Although scholars have considered the success factors of process improvement (PI) projects, limited research has considered the factors that influence failure. The purpose of this paper is to extend the understanding of PI project failure by systematically reviewing the research on...