The Internet is a powerful channel that presents new opportunities for touching customers, enriching products and services with information, squeezing out costs through process automation, and redesigning internal business processes through enhanced communication and knowledge sharing. In most...

The Internet is a powerful channel that presents new opportunities for touching customers, enriching products and services with information, squeezing out costs through process automation, and redesigning internal business processes through enhanced communication and knowledge sharing. In most...

During the period of 2000 to 2006 MIT CISR has conducted several research projects on IT Portfolios, IT Savvy and firm performance. Just as investors have portfolios of financial investments to address their multiple investment objectives, firms have portfolios of information technology (IT)...

Managing the IT Portfolio (Update Circa 2003) (with Sinan Aral), Vol. III, No. 1C, March 2003. Introduces the MIT CISR IT Portfolio framework with four IT asset classes and provides benchmarks for 2001 and 1993-97. "Managing the IT Portfolio: Returns from the Different IT Asset Classes" (with...