Kohlborn, Thomas; Mueller, Oliver; Poeppelbuss, Jens; … - In: Business Process Management Journal 20 (2014) 4, pp. 634-638
Purpose – More than two decades after the early works about Business Process Management (BPM) were published by the discipline's thought-leaders of that time, the authors were interested in getting an assessment of what BPM has been able to achieve so far, what promises have been fulfilled,...