A central tenet of much popular and scholarlyliterature is that computers -and more broadly speakingquot;information systemsquot;- bring about significant change inorganizations. Some scholars focus on changes inorganizational structure- the division of labor and itscoordination through...

Since the 1960s privacy advocates have relied on regulatory and legislativeapproaches to privacy protection in the United States, Canada and Europe. Whileimportant progress has been made in certain areas, there are large gaps andsignificant loopholes in existing legislation. I argue that a...

This paper reports the puzzling results of a study which examined IT capital investmentand productivity at three of the largest IT user sites in the U.S. for the period 1970-1990: SocialSecurity Administration (SSA), Internal Revenue Service (IRS), and the Federal Bureau ofInvestigation (FBI)....

Previous literature on IT and productivity does not take into account differentorganizational goals and different management strategies for achieving these goals. Butproductivity and ROI relationships can easily differ as organizational goals andmanagement strategies differ. Therefore, we argue,...

This paper reports on a recent survey of 25 ofthe largest PC users in the financial industry. Thesurvey focused on non-data processing use of PC's inend user divisions. Descriptive data on the uses,users, quality control, and decision making practicesare examined. A stage theory, based on PC...