As information technology (IT) becomes more accessible, sustaining any competitive advantage from it becomes challenging. This has caused some critics to dismiss IT as a less valuable resource. We argue that, in addition to being able to generate strategic advantage, IT should also be viewed as...

Rapid expansion of e-commerce, along with rising domestic and cross-border payments, has fueled the demand among financial institutions for a cost-effective means to expedite clearing and settlement of low-value retail payments. These are called faster payments settlement systems. Traditionally,...

We study the link between price points and price rigidity, using two datasets: weekly scanner data, and Internet data. We find that: “9” is the most frequent ending for the penny, dime, dollar and ten-dollar digits; the most common price changes are those that keep the price endings at...

A unique data set is used to examine the determinants of membership in theYankee 24 shared Automated Teller Machine (ATM) network. Recent work suggeststhat the presence of demand side network externalities influences the decisionto join a network. A model is constructed in which characteristics...

Finns invest in information technology (IT) to create various kinds of leverage on firm profitability and performance.However, IT researchers have concentrated their efforts on the productivity impacts of technology, at the employee, process,firm, industry, and economy levels of analysis, to the...

Current management science models fail to adequately recognize that treasury management related tocheck payments has largely become an information management activity. Check processing operationslack the flexibility to capture information which can be used by treasury managers to make the...

We develop a framework based on quot;project networksquot; and net present value analysis in order to help managersevaluate investments in infrastructural and strategic information systems that require significant amounts of time andmoney to implement. The framework, which we term quot;value...