In this paper we briefly summarise the results of our studies of the property insurance market in 5 countries, Britain, Spain, France, Switzerland and Germany. We then draw conclusions, how the market for insurance against natural disasters (such as floods or subsidence) should be...

Insurance ideas inform legal thought: from tort law, to health law, to theories of distributive justice. Within legal thought, insurance is often conceived as an ideal type in which insurers distribute determinable risks through contracts that fix the parties' obligations in advance. This ideal...

In this paper we briefly summarise the results of our studies of the property insurance market in 5 countries, Britain, Spain, France, Switzerland and Germany. We then draw conclusions, how the market for insurance against natural disasters (such as floods or subsidence) should be...

Service is an intangible product and even does not exist when it is bought. This work aims to improve the understanding of the importance of service orientation and its development within a company. Studies show ‘that companies offering superior service achieve higher than normal market share...

Using the best publicly available data on lawyers' liability claims and insurance – from the largest insurer of large law firms in the U.S., the American Bar Association's Standing Committee on Professional Liability, and a summary of large claims from a leading insurance broker – this...

In 2004, the property-casualty insurance industry was roiled by a scandal unparalleled in its history, with the world's largest insurance broker, Marsh amp; McLennan, accused of defrauding customers by rigging bids to maximize its own profits. In addition to its sensational bid-rigging charges,...

Previous research has confirmed that there is widespread customer dissatisfaction in the insurance industry, stemming from insurers’ failure to satisfy customers’ needs. Ignorance of customers’ insurance needs (inability to match customers perceptions with expectations), and inferior...

Arnott and Stiglitz (1993) have argued that, in competitive insurance markets with moral hazard, equilibrium may entail firms offering latent policies--policies that are not bought in equilibrium but are kept in place to deter entry. This paper provides an extended example of such an...

This paper analyses the concentration in the insurance sector and the impact of the market structure (distribution of market shares) and the number of insurance companies on the level of concentration (and competition) in the insurance sector in Serbia (excluding Kosovo and Metohija) in the...

Serbian Abstract: У раду се анализирају утицаји структуре тржишта (распореда тржишних удела) и броја друштава за осигурање на степен концентрације (и конкуренције) у...