The increasing complexity of information processing places severe constraints on the ability of organizations to respond to the demand for more customized products and services. While new technologies offer faster and more agile development, they do not address the complications arising from...

Are natural language systems for database queries meetingtheir goals? And, are these goals appropriate? The recentlycompleted Advanced Language Project at New York Universitycombined a field experiment with two laboratory studies toexamine these issues by comparing performance between...

The rapid growth and great popularity of Internet sites that specialize in providingintangible services in the form of information and community services gives rise to new forms ofcompetition. Information Web sites such as www.how2.com and community sites such aswww.iVillage.com provide free...

Adapting workflow technologies to support process automation in business organizationsis now on the top of the agenda in many organizations. We propose a conceptual modelfor technology adaptation in this area that stresses both technology-organization fit andtechnology-process fit. The goal of...