Re-engineering or business process redesign has becomevery popular. This paper presents a clear description ofre-engineering and contrasts it with incremental change insystems. The paper also develops a framework for comparingtwo related systems. The framework is applied to a casestudy of the...

In spite of the increasing sophistication and power of commercial spreadsheetpackages, we still lack a formal theory or a methodology to support the constructionand maintenance of spreadsheet models. Using a dual logical/physicalperspective, we identify four principal components that...

Information Technology is changing the nature of organizations and the way all ofus work. IT design variables make it possible to create new organization structures andnew modes of operation. The second order impact of these new types of organizationsand working arrangements is on physical...

This paper examines the variables associated with a firm having a site on the World WideWeb and with the site's characteristics. We predict that company leadership and strategy,firm resources and the need to communicate with the public are associated with thepresence of Web sites and their...

This article presents a model of the implementationprocess for dedicated packages and describesa research project to test the model undertakenwith the cooperation of a majorcomputer vendor. Data were collected from 78individuals in 18 firms using the package andfrom the package vendor. The...

This paper presents the results of a exploratory study of problem solvingby top management in a sample of firms. The purpose of the research is todetermine the nature of the information needed by top management and the roleof computer-based system in suppling it. The paper classifies...

It is important from an implementation standpoint to understandhow information systems are used and what motivates individuals to usethem. This paper presents the results of a study of dealershipperformance and the use of a computer-based information system by anautomobile importer. The study...