Previous literature on IT and productivity does not take into account differentorganizational goals and different management strategies for achieving these goals. Butproductivity and ROI relationships can easily differ as organizational goals andmanagement strategies differ. Therefore, we argue,...

A central tenet of much popular and scholarlyliterature is that computers -and more broadly speakingquot;information systemsquot;- bring about significant change inorganizations. Some scholars focus on changes inorganizational structure- the division of labor and itscoordination through...

Since the 1960s privacy advocates have relied on regulatory and legislativeapproaches to privacy protection in the United States, Canada and Europe. Whileimportant progress has been made in certain areas, there are large gaps andsignificant loopholes in existing legislation. I argue that a...

This paper reports on a recent survey of 25 ofthe largest PC users in the financial industry. Thesurvey focused on non-data processing use of PC's inend user divisions. Descriptive data on the uses,users, quality control, and decision making practicesare examined. A stage theory, based on PC...

Very-Large Scale Systems (VLSS) play a powerful role in shaping what anorganization does and can do in a practical sense. VLSS are deeply embedded in anorganization's procedures, business plans, and strategies. These systems evolve overlong periods of time, often not according to some rational...

Very Large Scale Systems (VLSS) play a powerful role in shaping what anorganization does and can do in a practical sense. VLSS are deeply embedded in theorganizational procedures, business plans, and strategies. These systems evolve over longperiods of time, often not according to some rational...

The purpose of this paper is to develop a general model of the process bywhich large organizations develop information technology over long periods of time.A special focus of the paper concerns the question how quot;social impacts of computersquot;are produced by management decisions,...