This panel session will discuss the policy and methodological contributions of a set of case studies that have investigated experience in policy implementation. The seven case studies are drawn from a range of African and Asian settings, and examine the implementation of health care financing...

There is evidence to suggest the decline of trusting relationships in modern healthcare systems. The primary aim of this study was to investigate the role of trust in medical transactions in Thailand, using obstetric care as a tracer service. The paper proposes an explanatory framework of trust...

Satisfaction is an important element of the quality of health care, often determining patient willingness to comply with treatment and influencing the effectiveness of care. However, few specific assessments of patient satisfaction in developing countries have been undertaken. This paper...