Online reviews play a critical role in customer's purchase decision making process on the web. The online reviews are often ranked based on user helpfulness votes to minimize the review information overload problem. This paper aims to study the factors that contribute towards helpfulness of...

Helpfulness of online reviews plays an important role in customer purchase decision making process. However, the review helpfulness prediction problem is considered to be quite challenging and hard. This paper aims to explore this problem and build a helpfulness pre- diction model. Our model...

Product assortment planning is considered as one of the important problems in the retail business. Traditional approaches to product selection in the assortment are largely based on individual product popularity or margins. More recent research works in the literature utilize the cross selling...