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A call for learning! : the challenge of realizing learning in call centres
Andersson, Eira; Berg Jansson, Anna - In: Workplace learning : concepts, measurement and application, (pp. 167-181). 2010
Persistent link: https://www.econbiz.de/10003977075
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Student Centred Learning
K, Lathika - 2017
In original usage, student-centric learning aims to develop learner autonomy and independence by putting responsibility … for the learning path in the hands of students. Student-centric instruction focuses on skills and practices that enable … lifelong learning and independent problem-solving. Student-centric learning puts students' interests first, acknowledging …
Persistent link: https://www.econbiz.de/10012957442
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Customer learning in call centers from previous waiting experiences
Emadi, Seyed Morteza; Swaminathan, Jayashankar M. - In: Operations research 66 (2018) 5, pp. 1433-1456
Persistent link: https://www.econbiz.de/10011932548
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Learning in family travel : what, how, and from whom?
Wu, Wei; Kirillova, Ksenia; Lehto, Xinran Y. - In: Journal of travel and tourism marketing 38 (2021) 1, pp. 44-57
Persistent link: https://www.econbiz.de/10012440368
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IC technology and learning : an impact evaluation of cl ssi2.0
Checchi, Daniele; Rettore, Enrico; Girardi, Silvia - 2015
In this paper we present a counterfactual evaluation of the effect of ICT resources at school on student achievements conducted in Italy. In 2009 156 classes at 6th grade were endowed with additional resources earmarked for purchasing ICT equipments only. By selecting an equivalent number of...
Persistent link: https://www.econbiz.de/10010510702
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Capability building and learning : an emergent behavior approach
Andreu, Rafael; Riverola, Josep; Rosanas Martí, Josep M.; … - In: International journal of management and economics 44 (2014), pp. 7-40
Persistent link: https://www.econbiz.de/10011417526
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Illusions of learning : irrelevant emotions inflate judgments of learning
Baumeister, Roy F.; Alquist, Jessica L.; Vohs, Kathleen D. - In: Journal of behavioral decision making 28 (2015) 2, pp. 149-158
Persistent link: https://www.econbiz.de/10011306099
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Walking to learn : rethinking reflection for management learning
Zundel, Mike - In: Management learning : the journal for managerial and … 44 (2013) 2, pp. 109-126
Persistent link: https://www.econbiz.de/10009745333
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Reflexivity and innovation : conflicting counterparts?
Jain, Anil K.; Hallensleben, Tobias; Manger, Daniela - In: International journal of innovation and technology … 10 (2013) 6, pp. 1-21
Persistent link: https://www.econbiz.de/10010230263
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The role of e-mentoring in protégés’ learning and satisfaction
De Janasz, Suzanne C.; Godshalk, Veronica M. - In: Group & organization management : an international journal 38 (2013) 6, pp. 743-774
Persistent link: https://www.econbiz.de/10010233435