Raymond, Louis; Bergeron, Francois - In: Journal of Global Information Management (JGIM) 5 (1997) 4, pp. 23-32
A field study of 33 Canadian and Belgian travel agencies has allowed us to identify various factors determining the use and advantages obtained of global distribution systems (GDS) in the tourism industry. These systems include Galileo (13 agencies), Sabre (12), Worldspan (6) and Amadeus (2)....