Purpose – Communication between supply chain partners is critical for replenishment decision making. Decision support systems still require significant human decision making with regard to replenishment when promotions are involved. The purpose of this paper is to study the impact of the...

Purpose – The purpose of this paper is to develop a conceptual framework for the analysis of supply network disruptions and present a number of propositions to define a future research agenda. In doing so, it draws on a review of the literature regarding supply chain disruptions; relationship...

Purpose – The UK Chinook helicopter is a utility and attack helicopter being operated by the Royal Air Force (RAF). Its versatile nature is of enormous importance to the strategic capability of the RAF's operations. The purpose of this paper is to utilise systems‐based forecasting to conduct...

Purpose – This paper aims to investigate the extent to which a firm's customer focus drives several interlinked facets of supply chain management and their relationships to customer service and financial performance. Design/methodology/approach – Drawing on diverse streams of research, the...

Purpose – The purpose of this paper is to investigate optimal strategic decision alternatives for Finnish pulp production companies in response to rising export tariffs on Russian roundwood. Traditionally, increasing the domestic or Russian supply to pulp mills satisfied their wood...

Purpose – Suppliers, manufacturers, wholesalers, and retailers alike are still considering reverse logistics (RL) to be the “necessary evil” in their day‐to‐day operations rather than an opportunity for future performance. At the same time, a well‐structured RL program can create a...

Purpose – Cooperation in logistics and supply chain management has most often been studied as a characteristic of a focal firm, rather than as a relationship property, and inter‐organisational aspects need to be better understood. The purpose of this paper is to draw on insights from...

Purpose – The purpose of this paper is to assess relevance of the three dimensions (process strategy, market strategy, and information strategy) of the Bowersox and Daugherty typology to logistics strategy and organizational competitive outcomes. Design/methodology/approach – Empirical data...

Purpose – The purpose of this paper is to explore supply chain collaboration issues in the extended enterprise (EE) to develop a more complete understanding of the nature and effectiveness of collaboration in the transition towards, but also within, the EE paradigm. Design/methodology/approach...