Vij, Sandeep; Bedi, Harpreet Singh - In: International Journal of Productivity and Performance … 65 (2016) 5, pp. 603-621
Purpose – The purpose of this paper is to operationalize the subjective measures of business performance and assessing their justification for use in place of objective measures of business performance. Design/methodology/approach – The study is based on a sample survey of 171 companies...