Purpose – Despite the fact that the mentality of owner/managers is an important aspect of their personality characteristics no prior study has made any attempt to examine its possible impact on enterprise performance during various stages of growth. Therefore, based on a questionnaire survey...

Purpose – Ethnic entrepreneurship is, and always has been, a means of survival. However, there is limited literature on ethnic entrepreneurship in Australia and therefore, an understanding of ethnic entrepreneurs’ motivations to become self-employed. The purpose of this paper is to report...

Purpose – The World Health Organization (WHO) has expressed concern regarding alcohol consumption and related harms in developing nations. Concomitantly a growing evidence base suggests that alcohol marketing influences drinking behaviours. The purpose of this paper is to explore how critical...

Purpose – The purpose of this paper is to identify the effect of organizational culture (OC) on the total quality management (TQM) practices of a Sri Lankan public sector hospital, which practices Japanese 5‐S based TQM and has won several national quality awards. Design/methodology/approach...

Purpose – This article explores the relationship between high‐involvement work practices and quality results, and the role of HR function in the implementation of quality and high‐involvement work practices. Design/methodology/approach – Quality managers and HR managers from 34...

Purpose – The purpose of this paper is to report the results of an investigation on the use of total quality management (TQM) tools, techniques and concepts among Sri Lankan service organizations. Design/methodology/approach – This research consisted of a literature review and a...

"This book analyzes China as an economic juggernaut, undergirded by aspirations and ambitions, through the lens of its vision and how it is envisioned. China's quest for enhancing its economic footprint across South and Southeast Asia through increasing trade, achieving technological supremacy,...