The creation of novel strategies, the pursuit of entrepreneurial opportunities, and the development of new technologies, capabilities, products or business models all involve solving complex problems that require making a large number of highly interdependent choices. The challenge that complex...

This paper shows how causes and mechanisms behind past information technology (IT) project failures can be used for systematic risk mitigation in new IT projects. This is significant because successful IT projects are needed to realise the benefit potential of digitalisation, whereas failed IT...