In cognizant of the fact that accessibility of Electric Vehicle (EV) charging stations is an important determining factor for EV adoption, many governments are contemplating with the ideas of constructing extra EV charging stations directly or offering subsidy to entice automakers to construct...

We study a risk-averse newsvendor problem where demand distribution is unknown. The focal product is new, and only the historical demand information of related products is available. The newsvendor aims to maximize its expected profit subject to a profit risk constraint. We develop a model with...

On-demand ride services (e.g., Uber) receive praises from consumers and investors. However, governments in the United States and Europe are challenging these innovative services by raising legal concerns over labor laws, unfair pricing, and consumer safety. At the same time, the Chinese...

As social influence plays a key role in the diffusion of new product, a customer's value goes beyond her own product purchase. Building on the two-segment Influential-Imitator asymmetric influence model by Van den Bulte and Joshi (2007), our model posits that a customer's value (CV) comes...

In this paper, we propose an integrated model of two-sided stochastic matching platforms to understand the operations of free-float shared-mobility systems, wherein agents on both sides respond to incentive instruments. In particular, we address the joint design of incentives as well as spatial...

We are entering an era of great expectations towards our cities. The vision of “smart city” has been pursued worldwide to transform urban habitats into superior efficiency, quality and sustainability. This phenomenon prompts us to ponder what role the scholars in operations management (OM)...

The Medicare Shared Savings Program (MSSP) was created under the Patient Protection and Affordable Care Act to control escalating Medicare spending by incentivizing providers to deliver healthcare more efficiently. Medicare providers that enroll in the MSSP earn bonus payments for reducing...

In the industry with radical technology push or rapidly changing customer preference, it is firms' common wisdom to introduce high-end product first, and follow by low-end product line extensions. A key decision in this "down-market stretch" strategy is the introduction time. High inventory cost...