Given the promise of 3D printing, also known as additive manufacturing, some innovative consumer goods companies have started to experiment with such a technology for on-demand production. However, the potential impact of 3D printing on retail and supply chain operations is not well understood....

An important difference between lodging sharing economy marketplaces (e.g., Airbnb) and traditional hotels is that the guest may be sharing the property with a local host. While shared properties are on average cheaper compared to listings where the guest occupies the entire (and hence larger)...

Problem definition: The success of a gig platform is crucially driven by its ability to retain service providers. However, gig workers are independent contractors whose working schedules are not fully controlled by the platform. To overcome this challenge, gig platforms have commonly relied on...

Online labor platforms provide freelancers the opportunity to work for clients on a project basis. However, disputes can occur as a result of the platform users' attempts to game the system, disagreement on the work quality or uncertainty of the quality outcomes. Traditionally, the dispute would...