Stamolampros, Panagiotis; Korfiatis, Nikolaos - In: International Journal of Contemporary Hospitality Management 30 (2018) 10, pp. 3083-3099
Purpose: Although the literature has established the effect of online reviews on customer purchase intentions, the influence of psychological factors on online ratings is overlooked. This paper aims to examine these factors under the perspective of construal level theory (CLT)....