Bidders frequently overpay in auctions, a phenomenon termed the “Winner’s Curse.” Vickrey’s second-price auctions only lessen the winner’s curse; they do not eliminate it. Overpayment is partly due to an endowment effect; bidders develop a sense of psychological ownership toward a...

This study examines how changes in digital social visibility (or conversely, anonymity) can affect the characteristics of user-generated content (volume and linguistic features). We consider natural experiments at two leading online review websites (Yelp.com and TripAdvisor.com), wherein each...

Platforms that depend on user-generated content spend a great deal of effort crafting policies and mechanisms that can yield a steady stream of engaging content. In this work, we consider the effects of awards offered by peers, a feature that many platforms provide to enable users to recognize...

We study the impacts of telehealth adoption on geographic competition among urban and rural healthcare providers, and associated quality of care implications. To causally identify these effects, we consider a quasi-natural experiment: states' entry into the Telemedicine Licensure Compact,...

This study examines how social network integration (i.e., integration of online platforms with other social media services, for example, with Facebook or Twitter) can affect the characteristics of user-generated content (volume and linguistic features) in the context of online reviews. Building...

The resourced-based view (RBV) is one of the most frequently cited theories in organization research. In the field of Information Systems (IS), the RBV has been used to explain organizations' IT capabilities and firm performance. Recently, small online vendors have emerged as a viable...

One key objective of matching platforms is to facilitate market clearing. When the supply and demand for services are unbalanced, congestion issues arise. Specifically, when workers can apply for unlimited employers/jobs with negligible application costs, employers may face excessive...

Many social ventures now raise capital through rewards-based crowdfunding, which is subject to a great deal of information asymmetry because contributors tend to be inexperienced and geographically dispersed, impeding venture evaluation and monitoring. To address small contributors’...

Background: Alcohol consumption is associated with a wide range of adverse health consequences and is a leading cause of preventable deaths. Ride hailing services such as Uber have been found prevent alcohol-related motor vehicle fatalities. These services may, however, facilitate alcohol...

Despite their promise, popularity and rapid growth, the transit implications of ride-hailing platforms (e.g., Uber, Lyft) are not altogether clear. On the one hand, ride-hailing services can provide pooling (i.e., traffic reductions) advantages, by efficiently matching customer demand (i.e.,...