This essay is an introduction to a forthcoming special issue of the Journal of Consumer Policy, on Behavioural Economics, Environmental Policy and the Consumer. It emphasizes that consumer behavior can be greatly affected by the context, which may make it easy or difficult for people to make...

Analysis of consumer protection law and policy still largely uses a consumer sovereignty framework: actual markets are compared to an ideal in which consumer choices amidst competitive sellers maximize an aggregation of consumers’ subjective welfare functions. This ideal serves as both a...

« L’année 2021 a marqué les 50 ans de l’entrée en vigueur, au Québec, de la Loi sur la protection du consommateur. Cet ouvrage présente un bilan du mouvement consumériste au Québec, traite des enjeux qui caractérisent le rapport de pouvoir entre organisations et consommateurs et...

Before the behavioural turn, the economic account of consumer policy concerns was too optimistic and reductive. After the turn, we, the consumers, are more likely to need from an economic perspective a more intrusive consumer policy. This is the dismality thesis defended in this article. The...

What are the welfare effects of a policy that facilitates for insurance customers to privately and covertly learn about their accident risks? We endogenize the information structure in Stiglitz's classic monopoly insurance model. We first show that his results are robust: For a small information...

This study aimed to test, through empirical investigation, how the rapid advancement of digital transformation (DT) has impacted the price of financial services. To this end, we compiled a set of macro-level indicators on the aggregate outcomes of the financial services sector in Korea over the...