The influx of new Russian immigrants to Israel is described with the marketing challenge that it poses to Israeli banks. Some of the salient characteristics of this wave of immigration are delineated as well as the means employed by Israeli banks in the competition for new accounts. Bank...

The existence of a positive image is important for banks throughout the world. However, different countries are exposed to particular circumstances which affect their image. The image of the Israeli banking industry was evaluated in a survey in August 1984, using a sample of about 1,200...

A case study in which perceptions regarding the introduction of computer terminals to the branches of an Israeli bank is presented. Employees appear to believe that computers improve service to customers and facilitate data gathering and communication, but are somewhat less optimistic regarding...

Purpose – The purpose of this paper is to identify patterns of development that fit the unique attributes of minorities living in peripheral regions and determine the role of public policy in stimulating such patterns. Design/methodology/approach – First, a theoretical model is developed for...

Purpose – Based on an Israeli innovation incubators program, aims to describe a procedure to define relevant categories in order to reduce the complexity of representing the population of projects supported by an innovation program in a meaningful way. Design/methodology/approach – Provides...

Purpose – The purpose of this paper is to examine whether Library and Information Science (LIS) students' patterns of Facebook use are affected by personality characteristics (e.g. extroversion, introversion, self‐esteem) and by their perceptions about Facebook. Design/methodology/approach...

Purpose – The purpose of this paper is to explore whether librarians are familiar with technological innovations and are ready to accept them. The objectives are: to what extent does the Technology Acceptance Model (TAM) explain librarians' perceptions of mobile services (m‐services); and to...

Purpose – The purpose of this paper is to explore the mediating role of emotional dissonance in the customer aggression‐job‐induced tension relationship and the role of job autonomy in buffering against the negative consequences of emotional dissonance. Design/methodology/approach – In...

Investigates, in Part 1, the effects of West German stagnation in the 1980s following on from the welfare state doctrine of the 1960s and 1970s, which led to an economic and social crisis becoming inevitable. Shows this is not purely a German problem but one that also affects almost all other...

Purpose – The purpose of this paper is to rank the factors associated with smoking according to their relative effect on the tendency to smoke. Design/methodology/approach – A probit procedure and ordinary least squares methods are used to analyze factors that affect the probability of being...