Showing 71 - 80 of 186
This paper examines recent changes in collective bargaining and employer strategies in the German telecommunications industry following market liberalization in the late 1990s. Germany's distinctive co-determination and vocational training institutions encouraged large firms to adopt employment...
Persistent link: https://www.econbiz.de/10013141581
Drawing on case studies from the telecommunications and auto industries, the authors argue that the vertical disintegration of major German employers is contributing to the disorganization of Germany's dual system of in-plant and sectoral negotiations. Subcontractors, subsidiaries and temporary...
Persistent link: https://www.econbiz.de/10005195711
This article compares the process of and outcomes from work reorganization in US and German call centres, based on four matched case studies in the telecommunications industry. Both German cases adopted high-involvement employment systems with broad skills and worker discretion, while the US...
Persistent link: https://www.econbiz.de/10008679448
This paper examines recent changes in collective bargaining and employer strategies in the German telecommunications industry following market liberalization in the late 1990s. Germany's distinctive co-determination and vocational training institutions encouraged large firms to adopt employment...
Persistent link: https://www.econbiz.de/10011127324
This article examines union responses to the reorganization of call centre work in Germany, drawing on case studies from the telecommunications, financial services and subcontractor industries. Service unions initially adopted innovative strategies to organize these workplaces, in response to...
Persistent link: https://www.econbiz.de/10011137229
This paper analyzes the relationships among national institutions, collective bargaining arrangements, and job quality in call center workplaces, using establishment-level survey data obtained in 2003–2006 in five European coordinated market economies (CMEs) (Austria, Denmark, France,...
Persistent link: https://www.econbiz.de/10011138287
Persistent link: https://www.econbiz.de/10008283226
This paper examines recent changes in collective bargaining and employer strategies in the German telecommunications industry following market liberalization in the late 1990s. Germany's distinctive co-determination and vocational training institutions encouraged large firms to adopt employment...
Persistent link: https://www.econbiz.de/10008466404
Persistent link: https://www.econbiz.de/10010890853
Persistent link: https://www.econbiz.de/10015045078