: O31, O32, L80, M21

The following sections are included: <ul><li class="bullet">Introduction</li></ul> <ul><li class="bullet">Theoretical Background and Hypotheses Development <ul><li class="bullet"> Cooperation and information sourcing as inbound open innovation practices</li><li class="bullet"> Impact of market actors on the innovation process</li><li class="bullet"> Impact of competitors on the innovation process</li></ul> <p></li></ul> <ul><li class="bullet">Research Design <ul><li class="bullet">...</li></ul></li></ul></p>

Purpose – The purpose of this paper is to map the existing patterns in the development of services innovations in financial institutions. Design/methodology/approach – The data come from a dedicated survey of banks located in Luxembourg. Executives and innovation managers reported on...

This book gathers together some of the most up-to-date thinking in the growing field of innovation in services and more particularly, in financial services. It explores the peculiarities of innovation in financial services firms and surrounding market players, discusses the open nature of the...