Aureliano-Silva, Leonardo; Leung, Xi; Spers, Eduardo … - In: Journal of Hospitality and Tourism Technology 12 (2021) 4, pp. 672-688
Purpose The purpose of this study is to investigate the effect of online reviews on consumers’ intention to visit restaurants, with the moderating role of involvement. Design/methodology/approach The research framework was built on signaling theory, message appeals and involvement theory. To...