Many e-commerce platforms have established their warehouses to facilitate the storage and delivery of packages. This paper proposes a novel business model --- cross-sampling through e-commerce warehouses --- that e-commerce platforms with direct control over physical packages can adopt....

This paper examines the impact of COVID-19 on e-commerce sales. We investigate the effect of COVID-19 on behaviors of the buyers and sellers on the platform, the effect of government containment policies, as well as the operational drivers underlying the observed impact. Using detailed...

Many e-commerce platforms have established extensive networks of stations as their last-mile logistics infrastructure. In this study, we investigate how this last-mile infrastructure may serve as an offline platform to connect customers and merchants in the physical world and stimulate...