We document three remarkable features of the Opower program, in which social comparison- based home energy reports are repeatedly mailed to more than six million households nationwide. First, initial reports cause high-frequency "action and backsliding," but these cycles attenuate over time....

How do decisions made for tomorrow or two days in the future differ from decisions made for several days in the future? We use data from an online grocer to address this question. In general, we find that as the delay between order completion and delivery increases, grocery customers spend less,...

We document a common type of deception in interpersonal contexts: paltering, the active use of truthful statements to convey a mistaken impression. Paltering is distinct from lies of commission in that it involves only truthful statements. It is distinct from lies of omission in that it involves...

We conduct an experiment to understand how enrollment defaults affect the take up and impact of an education technology. We show that a standard and simplified opt-in process induce low take up. Automatically enrolling parents increases adoption significantly and improves student achievement....

We conduct a field experiment to understand how the strategies organizations use to implement new technologies affect their adoption and efficacy. Specifically, we show that the standard strategy schools use to introduce a text message alert system for parents — online signup — induces...

Partisan identity shapes social, mental, economic, and physical life. Using a novel dataset, we study the consequences of partisan identity by examining the immediate impact of electoral loss and victory on happiness and sadness. Employing a quasi-experimental regression discontinuity model we...

Modern campaigns develop databases of detailed information about citizens to inform electoral strategy and to guide tactical efforts. Despite sensational reports about the value of individual consumer data, the most valuable information campaigns acquire comes from the behaviors and direct...