This paper examines the impact of COVID-19 on e-commerce sales. We investigate the effect of COVID-19 on behaviors of the buyers and sellers on the platform, the effect of government containment policies, as well as the operational drivers underlying the observed impact. Using detailed...

Although serialized digital content is becoming increasingly popular in online platforms, authors and publishers have a limited understanding of the economic effects arising from content partitioning. This research investigated how partitioning serialized e-books affects the consumption patterns...

Information processing has been defined as “the change (processing) of information in any manner detectable by an observer, a process that describes everything that happens in the universe, from the falling of a rock to the printing of a text file from a digital computer system.” Human...

In this paper, we use mobile messaging to leverage recipients' social ties and encourage offline prosocial activities in groups. In particular, we conduct a randomized field experiment with 80,000 blood donors and study how behavioral interventions and economic rewards motivate offline group...