In recent years there has been an increased role for health insurance in Indian health care, through government funded health insurance programs and privately purchased health insurance. Our analysis of the claims ratio and the complaints rate in the health insurance industry, suggests that...

Consumer product safety in India is undergoing a series of structural reforms, encompassing general consumer protection and specific product safety regulation. This article critically examines the state of consumer product safety as it has developed since the adoption of the original Consumer...

Artificial Intelligence (AI) applications can bring many benefits for consumers, as well as influence consumer behaviour and the choices they make. On a large scale AI can profoundly transform consumer markets by, for example, enabling fully personalised consumer transactions on a...

The application of AI and Machine Learning (ML) techniques is becoming a primary issue of investigation in the legal and regulatory domain. Antitrust agencies are into the spotlight because antitrust is the first arm of government regulation by tackling forms of monopoly and collusive practices...

In the context of current pandemic crisis due, social distancing and quarantine measures were imposed by states due to the high risk of infection by going out of the house for buying the goods and services that are required. Naturally, there has been an increase in online acquisitions, use of...

Competition Law otherwise known as Anti-trust law can be rightly described as the main driver for building competitiveness, innovation, technological advancement and economic development in a free market economy. An essential and critical part of every market liberalization programme. Like most...

The EU Consumer Policy Strategy 2007-2013 aims to improve consumer protection regulation, by addressing fragmentation of legislation and ‘striking the right balance between a high level of consumer protection and the competitiveness of enterprises’. This article investigates the issues of...

This article is about the relationship between antitrust and consumer protection law. Its purpose is to define each area of law, to delineate the boundary between them, to show how they interact with each other, and to show how they ultimately support one another as the two component parts of an...

Our modern nutrition label is meant to allow consumers to make informed decisions about what they are eating. However, consumers increasingly make choices not necessarily based on the nutrition label, but on other messages and labels on food, such as “organic,” “GMO free,” and even...

The European consumer policy relies on the ideal of consumer empowerment, which involves providing all consumers with detailed information on the goods on offer. This policy also applies to the electronic communications sector, and empowering consumers who are the end-users of internet access...