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Service quality
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12,955
Customer satisfaction
6,333
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6,152
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4,308
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4,264
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3,895
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2,702
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2,655
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2,234
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2,018
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1,468
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1,467
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1,390
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1,381
Fee (Remuneration)
1,374
Gesundheitswesen
1,252
Health care system
1,235
Product quality
1,209
Produktqualität
1,198
service quality
1,170
Customer service
1,161
Kundenservice
1,104
Rechnungswesen
1,056
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1,055
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1,050
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Siciliani, Luigi
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Quick, Reiner
66
Knechel, W. Robert
64
Hay, David
54
Propper, Carol
53
Straume, Odd Rune
52
Bruhn, Manfred
49
Omer, Thomas C.
48
Gul, Ferdinand A.
45
Hanushek, Eric Alan
45
Ruhnke, Klaus
45
Rivkin, Steven G.
43
Han, Heesup
42
Francis, Jere R.
41
Marten, Kai-Uwe
41
Prybutok, Victor R.
41
Wright, Arnold
41
Habib, Ahsan
40
Mattila, Anna S.
40
Velte, Patrick
40
Willekens, Marleen
40
Bedard, Jean C.
39
Li, Chan
39
Lobo, Gerald J.
38
Brekke, Kurt R.
37
Hoitash, Rani
37
Gravelle, Hugh
35
Hoitash, Udi
34
Vasarhelyi, Miklos A.
34
Lennox, Clive S.
33
Niemi, Lasse
33
Prentice, Catherine
33
Wood, David A.
33
Glover, Steven M.
32
Krishnan, Gopal V.
32
Jamal, Karim
31
Seidel, Timothy A.
31
Vanstraelen, Ann
31
Lamoreaux, Phillip T.
30
Pittman, Jeffrey
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IGI Global
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Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
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Hochschulrektorenkonferenz
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IDW-Verlag
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Verlag Dr. Kovač
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Münsteraner Gesprächskreis Rechnungslegung und Prüfung
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Nomos Verlagsgesellschaft
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Erich-Schmidt-Verlag <Berlin>
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4
Gottfried Wilhelm Leibniz Universität Hannover
4
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4
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4
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Auditing : a journal of practice & theory
439
International journal of hospitality management
405
Journal of retailing and consumer services
332
The service industries journal
296
Managerial auditing journal
267
Journal of business research : JBR
263
The accounting review : a publication of the American Accounting Association
229
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
226
International journal of auditing : IJA
219
The journal of services marketing
210
Accounting horizons : a quarterly publication of the American Accounting Association
196
Working paper / National Bureau of Economic Research, Inc.
190
NBER working paper series
188
NBER Working Paper
171
International journal of contemporary hospitality management
162
Cogent business & management
155
WPg : Kompetenz schafft Vertrauen
142
Services marketing quarterly
141
Journal of hospitality marketing & management
138
Journal of air transport management
136
The TQM journal : the international review of organizational improvement
131
Journal of Services Marketing
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Journal of travel and tourism marketing
122
Journal of accounting and public policy
121
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
120
Tourism management : research, policies, practice
117
International journal of quality & reliability management
113
International journal of quality and service sciences
113
Service business
110
International journal of productivity and quality management : IJPQM
108
International journal of services and operations management
104
Journal of service research : JSR
103
Health care management review : HCM review
102
Discussion paper series / IZA
97
Contemporary accounting research : a journal of the Canadian Academic Accounting Association
96
Journal of business ethics : JOBE
95
Total quality management & business excellence
95
Journal of service management
94
SpringerLink / Bücher
94
Quality management journal : QMJ
92
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ECONIS (ZBW)
31,278
Other ZBW resources
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RePEc
489
USB Cologne (EcoSocSci)
300
EconStor
270
BASE
61
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33
USB Cologne (business full texts)
8
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41
Reputation concerns and herd behavior of audit committees : a corporate governance problem
Schöndube-Pirchegger, Barbara
;
Schöndube, Jens Robert
-
2009
Persistent link: https://www.econbiz.de/10003907904
Saved in:
42
A model and literature review of professional skepticism in auditing
Nelson, Mark W.
- In:
Auditing : a journal of practice & theory
28
(
2009
)
2
,
pp. 1-34
Persistent link: https://www.econbiz.de/10003910699
Saved in:
43
Auditor rotation and quality of audit : some evidences from Saudi Arabia
Al-Mogbel, Waleed A.
;
Assiri, Ali H.
- In:
Cross-cultural studies in management, technology and finance
,
(pp. 259-282)
.
2009
Persistent link: https://www.econbiz.de/10003917135
Saved in:
44
Effects of technical department's advice, quality assessment standards, and client justifications on auditors' propensity to accept client-preferred accounting methods
Ng, Terence Bu-peow
;
Shankar, Premila Gowri
- In:
The accounting review : a publication of the American …
85
(
2010
)
5
,
pp. 1743-1761
Persistent link: https://www.econbiz.de/10008667881
Saved in:
45
Does auditor tenure improve audit quality? : moderating effects of industry specialization and fee dependence
Lim, Chee Yeow
;
Tan Hun Tong
- In:
Contemporary accounting research : a journal of the …
27
(
2010
)
3
,
pp. 923-957
Persistent link: https://www.econbiz.de/10008668876
Saved in:
46
National level, city level auditor industry specialization and cost of debt
Li, Chan
;
Xie, Yuan
;
Zhou, Jian
- In:
Accounting horizons : a quarterly publication of the …
24
(
2010
)
3
,
pp. 395-417
Persistent link: https://www.econbiz.de/10008698026
Saved in:
47
Investigating audit quality among Big 4 Malaysian firms
Carlin, Tyrone M.
;
Finch, Nigel
;
Nur Hidayah Laili
- In:
Asian review of accounting
17
(
2009
)
2
,
pp. 96-114
Persistent link: https://www.econbiz.de/10003928339
Saved in:
48
Explaining adverse behavioural impact of performance management systems in a professional accounting firm
Ururuka, Valentine
;
Otley, David T.
;
Beeks, Wendy
-
2009
Persistent link: https://www.econbiz.de/10003939244
Saved in:
49
National and office-specific measures of auditor industry expertise and effects on audit quality
Reichelt, Kenneth J.
;
Wang, Dechun
- In:
Journal of accounting research
48
(
2010
)
3
,
pp. 647-686
Persistent link: https://www.econbiz.de/10003977008
Saved in:
50
Can Big 4 versus non-Big 4 differences in audit-quality proxies be attributed to client characteristics?
Lawrence, Alastair
;
Minutti-Meza, Miguel
;
Zhang, Ping
- In:
The accounting review : a publication of the American …
86
(
2011
)
1
,
pp. 259-286
Persistent link: https://www.econbiz.de/10008901133
Saved in:
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