A business enterprise is composed of a number of entities, such as resources, people, activities, and products. These entities are sometimes collectively called the business architecture of the enterprise and are clearly useful for information system design and integration. In this paper we show...

Online retailers use product ratings to signal quality and help consumers identify products for purchase. These ratings commonly take the form of either non-personalized, aggregate product ratings (i.e., the average rating a product received from a number of consumers such as “the average...

With increasing consumer interest in “research online, purchase offline” (ROPO), brick-and-mortar retailers are rapidly adopting novel online information services. Among these, virtual showrooms are being increasingly incorporated. Despite this trend, neither academia nor practitioners have...

Prior IS research on technological change has focused primarily on organizational information systems and technology (IS&T) innovation; however, there is a growing need to understand the dynamics of supply-side forces in the introduction of new technologies. In this paper we investigate how the...

Prior research has shown that online recommendations have a significant influence on consumers’ preference ratings and economic behavior. Specifically, biases induced by observing personalized system recommendations can lead to distortions in users’ self-reported preference ratings after...