Inventory record inaccuracy (IRI) is a pervasive problem in retailing and causes non-trivial profit loss. In response to retailers' interest in identifying antecedents and consequences of IRI, we present a study that comprises multiple modeling initiatives. We first develop a dynamic simulation...

A potential answer to retailer's shelf out-of-stocks (OOS), where the item is in store but customers cannot find it, is to employ third-party service providers to execute audits and corrections. However, given the nontrivial cost of executing external audits, it is still necessary to assess...

Despite its importance to OM, demand forecasting has been perceived as a “problem-solving” exercise; most empirical work in the field has focused on explanatory models but neglected prediction problems that are part of empirical science. The present study, involving one of the leading...

Lean retailing philosophy appears to be manifested in retail industry patterns showing decreasing and historically low retailer inventories. Whether these lean inventory developments translate to better retailer operational performance is still an open question. We empirically examine...

Estimation of retail demand is critical to decisions about procuring, shipping, and shelving. The idea of Poisson demand process is central to retail inventory management and numerous studies suggest that negative binomial (NB) distribution characterize retail demand well. In this study we...