Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...

Purpose – Draws on research into attrition in the Indian BPO/ITES sector to suggest how levels of employee engagement and thus retention might be improved. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments. Findings –...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...

Purpose – This paper aims to present the views of Mike Campbell HR Director at easyJet. Design/methodology/approach – This paper provides an interview with Mike Campbell who has a wealth of experience in development and personnel roles across Europe, Asia, Africa and the Middle East....

Purpose – Analyzes devolution from HR departments to the line at the plant engineering and automation unit of global food‐processing and packaging company Tetra Pak. Design/methodology/approach – Highlights a new HR‐orientated management role created to replace the traditional...

Purpose – This paper aims to examine why and how HRM may take on a more strategic role in mergers and acquisitions. Design/methodology/approach – Discusses Dutch bank ABN AMRO's acquisition of one of the largest Brazilian banks (Banco Real) and, later, the Brazilian subsidiary of an Italian...

Purpose – Illustrates how good HR practices can help when a company becomes engulfed in conflict with neighboring communities. Design/methodology/approach – Describes the case of Aracruz Celulose which, while feted with awards for its best practice on sustainability and HR, was involved in a...

Purpose – Reveals how mobile‐telephone company 3 is using e‐recruitment to attract top talent in a highly competitive market. Design/methodology/approach – Describes how the company made the decision in 2002 to move all recruitment online, and how the firm redesigned its careers website...