In response to the business needs of faster, cheaper, and more varied modes of communication, the telecommunication sector in many countries has been undergoing rapid technological and structural changes over the past few years. Since the mid 80s, the telecommunication sector in India, too, has...

Telecom sector in India has been growing very fast and changing very rapidly in service delivery mechanisms used, target segments addressed, technogical platforms for service delivery etc. Globally also the growth scenario is very positive. This means that this sector offers employment...

Information and communication technologies are now widely believed to have a significant part to play in promoting social and economic development, including the improvement of individual livelihoods, community prosperity and the achievement of national development goals related to the UN...

This paper presents a framework for identification and analysis of issues in Safety Management in Transportation. The paper analyses Safety Management in the three modes of transport namely Road, Rail and Air. Safety Management in each of these three modes is examined by 1. Identifying the...

Using a survey of 1774 users and non-users in 84 slums in three metropolitan cities (Delhi, Ahmedabad and Kolkata), we try to understand the impact of mobiles on their social and economic lives. Urban slum dwellers spend significant amounts on communications, both for a first time acquisition of...

The telecom sector has seen much change during the past two decades. At first, it was the opening up of the equipment manufacturing sector, followed by the corporatisation of the government owned entities, Videsh Sanchar Nigam Limited (VSNL) and Mahanagar Telephone Nigam Limited (MTNL)....

Despite the tremendous growth of mobile services in most developing countries, these have largely remained limited to urban areas. This has further aggravated the existing urban and rural divide. Policy makers and regulators perceive the need for an effective regulatory and policy environment to...

The implementation of geographically dispersed computer-communication projects involving large financial outlays is a complex task, more so in a developing country context. This paper is focused around a case study which highlights some of the issues in the context of Indian Railways decision to...

The Passenger Reservation System of Indian Railways is a major computer application in a visible, consumer sensitive area. The involves a distributed database, spread over five host computers located in five metropolitan cities in India, and terminals located in more than 22 cities. The...