Kujur, Fedric; Singh, Saumya - In: Journal of Advances in Management Research 15 (2018) 2, pp. 184-197
Purpose: YouTube has emerged as the most innovative social networking sites (SNS) with exclusive features at that time which allowed users to post, view, comment and link to videos on the site. The purpose of this paper is to investigate the way emotional appeals are being used in YouTube...