Our global economy is going through a major transformation, from an industrial economy, to a knowledge economy, rendering knowledge a primary factor in production. In this practical, real-world focused book, expert authors come together to define and discuss knowledge work.

1. Introduction -- 2. OPEX Sourced Knowledge Worker Services -- 3. Adaptiveness and Responsiveness within Knowledge Worker Services -- 4. Resiliency within Knowledge Worker Services -- 5. Risk Management within Knowledge Worker Services -- 6. Business Architecture for Knowledge Worker Services...

Intangibles are inadequately accounted for in the traditional financial reporting as current accounting system was designed for an era when tangible assets were dominant in the economy. They don’t show up on a balance sheet or an income statement - yet, they are the manageable and usually...

Intangibles are the main performance drivers in the present transition from a traditional to a knowledge-based economy and are responsible for enterprise value creation. The paper explains key components of intangible assets viz. human capital, structural capital and relational capital; drivers...

The organization that wants to build competitive advantages has to create and leverage its capabilities. One of the central bases for achieving competitive advantage is the organizational capability to create new knowledge and transfer it across various levels and parts of the organization....

The knowledge base of an organization is considered its intellectual capital, and is increasingly emphasized as a vital source of competitive advantage. Engineering, managing, and leveraging knowledge (individual-, group-, and organizational-level knowledge) are becoming strategic activities in...