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Evaluating Measures of Hospita...
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Town, Robert J.
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43
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41
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39
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1
Development and validation of a
measurement
instrument for assessing quality management practices in hospitals : an exploratory study
Xiong, Jingjing
;
He, Zhen
;
Ke, Ben
;
Zhang, Min
- In:
Total quality management & business excellence : an …
27
(
2016
)
5/6
,
pp. 465-478
Persistent link: https://www.econbiz.de/10011579814
Saved in:
2
An integrated methodology for evaluating patient service quality
Materla, Tejaswi
;
Cudney, Elizabeth A.
- In:
Total quality management & business excellence
31
(
2020
)
15
,
pp. 1738-1759
Persistent link: https://www.econbiz.de/10012385057
Saved in:
3
Need of measuring service quality in hospitality education : a conceptual framework
Ghosh, Pratik
;
Jhamb, Deepika
- In:
International journal of business and globalisation : IJBG
32
(
2022
)
2/3
,
pp. 206-222
Persistent link: https://www.econbiz.de/10014232552
Saved in:
4
Measuring patient-perceived
hospital
service quality : validity and managerial usefulness of HCAHPS scales
Westbrook, Kevin W.
;
Babakus, Emin
;
Grant, Cori Cohen
- In:
Health marketing quarterly
31
(
2014
)
2
,
pp. 97-114
Persistent link: https://www.econbiz.de/10010398962
Saved in:
5
The effects of
hospital
competition on inpatient quality of care
Mutter, Ryan L.
;
Wong, Herbert Stephens
;
Goldfarb, Marsha G.
- In:
Inquiry : a journal of health care organization, …
45
(
2008
)
3
,
pp. 263-279
Persistent link: https://www.econbiz.de/10003784994
Saved in:
6
Patient satisfaction
measurement
for in-
hospital
services : a pilot study in Greece
Priporas, Constantinos-Vasilios
;
Laspa, Christina
; …
- In:
Journal of medical marketing : device, diagnostic and …
8
(
2008
)
4
,
pp. 325-340
Persistent link: https://www.econbiz.de/10003872286
Saved in:
7
The link between
hospital
quality and profitability of outpatient services offered
Self, Donald R.
;
Hegji, Charles E.
;
Self, Robin M.
- In:
Journal of hospital marketing & public relations
19
(
2009
)
2
,
pp. 88-100
Persistent link: https://www.econbiz.de/10003872307
Saved in:
8
Qualitätssicherung der stationären Versorgung mit Routinedaten (QSR) : Abschlussbericht
Sollmann, Susanne
(
contributor
)
-
2007
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003438718
Saved in:
9
A two-stage estimation of
hospital
quality using mortality outcome measures : an application using
hospital
administrative data
Chua, Chew Lian
;
Palangkaraya, Alfons
;
Yong, Jong-say
- In:
Health economics
19
(
2010
)
12
,
pp. 1404-1424
Persistent link: https://www.econbiz.de/10008796767
Saved in:
10
Measuring
hospital
services
Burgess, James Francis
- In:
Evaluating hospital policy and performance : …
,
(pp. 33-42)
.
2008
Persistent link: https://www.econbiz.de/10003619429
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