Showing 1 - 10 of 165,039
living in Diyarbakir on bank loyalty in terms of banking services and the mediator roles of trust and satisfaction in this … that the corporate social responsibility perceptions of bank customers have significant and positive effects on bank …
Persistent link: https://www.econbiz.de/10012695343
The purpose of this study is to test whether the influence of satisfaction and reputation on repurchase intention varies among analytic and holistic thinkers. We employed an individual level approach to measure cross-cultural differences regarding thinking style and other variables. We made a...
Persistent link: https://www.econbiz.de/10012116840
and brand trust in Iran's Saderat Bank. Design/methodology/approach: The present study is applied in terms of objective … Study Population included customers of Iran's Saderat Bank branches in Bushehr city. Since the population size was large …, convenient sampling was used and 400 questionnaires were distributed among the customers of the bank. Structural equation …
Persistent link: https://www.econbiz.de/10012922863
and brand trust in Iran’s Saderat Bank. Design/methodology/approach: The present study is applied in terms of objective … Study Population included customers of Iran’s Saderat Bank branches in Bushehr city. Since the population size was large …, convenient sampling was used and 400 questionnaires were distributed among the customers of the bank. Structural equation …
Persistent link: https://www.econbiz.de/10011823495
In the present competitive climate, corporate image is acknowledged as having the potential to impact on customer loyalty towards a firm. With data collected from rural tourism companies and potential customers in the sector, this study aims to throw light on the scarce literature existing about...
Persistent link: https://www.econbiz.de/10012866510
Purpose The purpose of this paper is to examine the influence of consumers' perceived corporate social responsibility (CSR). The aim is to provide insight into the effect of perceived CSR on purchase intention (short-term effect) and corporate reputation (long-term effect), whilst considering...
Persistent link: https://www.econbiz.de/10012118092
respondent organization, i.e., ICICI Bank have been contacted to measure their satisfaction level with regard to the ATM facility …
Persistent link: https://www.econbiz.de/10013105276
choosing a bank, the extent to which branches and digital services are used, which affects customer satisfaction, loyalty, and … customer experience for quality assessment and what are the reasons why clients would leave the current bank and choose a … competing bank. The research results indicate that the availability of products and services is important to clients with …
Persistent link: https://www.econbiz.de/10014308270
The study addresses the recovery from service failures in online banking. It focuses on the three dimensions of perceived recovery justice - namely, distributive justice (DJ), procedural justice (PJ), and interactional justice (IJ) - and investigates their impact on post-recovery satisfaction...
Persistent link: https://www.econbiz.de/10015413412
drastically reduced the flow of funds in the Nigerian banking system as government and its agencies keep money in the Central Bank …
Persistent link: https://www.econbiz.de/10014085698