Examines the changes facing middle managers as organizations move to leaner, empowered organization focused on delivering service to customers. The model of the inverted triangle leaves middle managers still in the middle, but now confused as to their new role – their world is literally...

This article explores how managers adopt role‐oriented behaviours at work, often losing sight thereby of their values and personality. We refer to interview‐based research into the stereotype of the information technology (IT) manager as a clear example of a role which is technical in its...

Management literature suggests that the values of future organizations may suit women to a greater degree. Self‐knowledge, building relationships, facilitation skills and empowering others are emerging as essential skills for all managers. These skills are increasingly identified as the...

Information technology (IT) development methodologies may be described as another bastion of rationalist, positivist, functionalist hegemony. The paper historically reviews IT development methodologies of the past 30 years. The major methodologies of the Classical Systems Life Cycle, Structures...

This paper explores the effects of information technology (IT) on the eve of the third millennium, and its ramifications for labour organization, business and culture. IT is conceptualized as a catalyst for a period of seminal change within the global economy. The lack of IT awareness, social...

Describes the author′s concept of 20/20 vision in business and the practice of “20/20 Realities” as a means of anticipating coming changes in the information economy.

Purpose – Information technology (IT) professionals and their intentions to leave an organization have been studied by researchers; however, these studies do not compare the turnover intentions of IT professionals with non-IT professionals from the same institution. The purpose of this paper...

Purpose The complexity and criticality of healthcare services highlight the importance of maintenance management function in healthcare facilities. The purpose of this paper is to review the literature on maintenance management of healthcare facilities and hospital buildings to provide an...

Purpose – The popularity of Building Information Modelling (BIM) has improved tremendously in recent years. The business sense it makes to construction small to medium‐sized (SME) organizations has also become vitally important, especially when the deliverables of BIM potentials are becoming...