This chapter reviews the research on marketing and reputation relevant to professional service firms (PSFs). Although there has been relatively little research to date, we organise the material by problematising the issue of marketing within PSFs before introducing reputation and using a...

Purpose – Provides a critical overview of the significant and growing challenges that countries and organizations face with attracting and retaining foreign talent.Design/methodology/approach – Gives a thorough and accessible analysis of information from academia, business and the media on...

Purpose - The aim of the paper is to explore the labour market experiences of highly skilled migrants from developed countries who are not linguistic or visible minorities in the host country.Design/methodology/approach - The results of the paper derive from interviews with 64 highly skilled...

The paper enhances micro-cognitive understandings of how organisational values can build internal reputation. Drawing-on a multi-method case study of a private hospital in Malaysia, we show the process of how values are internalised within organisations. We illustrate how different internal...

PurposeA major part of knowledge management for knowledge-intensive firms such as professional service firms is the increasing focus on thought leadership. Despite being a well-known term, it is poorly defined and analysed in the academic and practitioner literature. The aim of this article is...

This paper argues that the reputations of firms are key in determining whether students decide to apply to particular companies. Senior managers and scholars alike need to be aware that firms have not just one, but multiple reputations within the student talent market, which has important...

Purpose: The purpose of the paper is to examine the effects of perceived parental entrepreneurial rewards, or PPERs (i.e. the offspring's perception of the degree of parental success in entrepreneurship), on the corporate venturing (CV) mode of entrepreneurial entry and the interaction effects...