This article analyzes the dissatisfaction of Brazilian consumers through complaints related to purchases made in physical and online stores between 2019 and 2022. The open database of consumer complaints on the Portal Consuidor.gov.br was utilized, along with descriptive statistics, to explore...

This paper analyzes how national institutional factors affect the adoption of the international environmental management standard ISO 14001, using a panel of 139 countries from 1996 to 2006. The analysis emphasizes that during the emerging phase of the standard, the potential lack of consensus...

Corporate Social Responsibility (CSR) becomes one of the prerequisites for success of contemporary organizations aimed at humankind’s survival by sustainable development. As SR behavior can generate significant benefits, more and more organizations are developing SR strategic plans and...

Despite the increased interest in corporate environmental, social, and governance (ESG) management, which reflects social values within the business environment, discussions on ESG-related policies are limited in that they are overly focused on ESG reporting standardization.K-ESG should be...

This edition of WAN-IFRA’s annual flagship research and report reveals an industry challenged but optimistic about its business. It examines the results of publishers’ business in 2021, their forecasts for 2022 and beyond, and the trends and issues shaping the industry. Our research shows...

Purpose: The objective of this study was to identify the profile of academic research on blended learning in the world and propose a research agenda for the topic. Theoretical framework: Recent literature has reported good results in both student performance and satisfaction in blended learning...

Design science (DS) approaches have been emerging in engineering, management and other disciplines operating at the interface between design research and the natural or social sciences. Research informed by DS is challenging because it involves “mixing oil with water”, using a famous phrase...

This study develops a proposed model based on the Analytical Hierarchical Process model (AHP) and Standard and Poor's/ Egypt Stock Exchange Environmental, Social and Governance Index (S&P/EGX ESG) to measure and maximize the company's corporate social responsibility (CSR) performance. The...

This paper provides new evidence on the relationship between management practices and firm performance. We interviewed managers of 190 randomly selected manufacturing plants in the UK and matched their responses with official business microdata. We find that climate friendly management practices...

Die oft festgestellte Diskrepanz zwischen erwarteten und erzielten Erfolg von Unternehmensuebernahmen ist Ausgangspunkt einer Vielzahl von Untersuchungen, welche die Gruende fuer diese Differenz zu identifizieren versuchen. Der Fokus der aktuellen Diskussion liegt auf der Integrationsphase des...