Social media have emerged as important channels to disseminate quality information to consumers in a variety of service settings. Their influence has recently spread to healthcare services, for which government report cards have long been established to disclose rigorous and credible quality...

Problem Definition: We study how the government of a developing country optimizes its Local Content Requirement (LCR) policy to maximize social welfare in a setting where foreign OEMs produce and sell multi-component products in the developing country and local sourcing of components is more...

In the past two decades, many healthcare organizations converted their ownership status from nonprofit to for-profit (NP-to-FP) or from for-profit to nonprofit (FP-to-NP). These conversions have drawn public scrutiny and triggered a debate about the implications of ownership conversions on the...

Supply chain management is a critical aspect of conducting any business. In this article, we provide an overview of the advancements in supply chain management. In the initial section, we present alternative definitions and key issues related to supply chain management followed by a discussion...

Even mature industries seldom settle down into a long-run steady state. Fluctuations in demand disrupt the status quo and call for firms to adjust their capacities on an ongoing basis. We construct a fully dynamic model of an oligopolistic industry with lumpy capacity and lumpy...

Moving production to low-wage countries may reduce manufacturing costs, but it increases logistics costs and is subject to foreign trade barriers, among others. This paper studies a manufacturer's multimarket facility network design problem and investigates the offshoring decision from a network...