Traditional TAM research primarily focuses on utilitarian systems where extrinsic motivations chiefly explain and predict acceptance. We propose a theoretical model, ISAM, which explains the role of intrinsic motivations in building the user attention that leads to hedonic system acceptance....

This study examines the potential of RFID technology to increase the agility of supply-chain e-commerce systems by mitigating the bullwhip effect. The bullwhip effect is a supply-chain phenomenon that reveals a lack of business agility characterized by the amplification of inventory variance....

Business-to-business electronic marketplaces (EMs) were hyped as the future of efficient supply chains and as essential to the growth of e-commerce, but in spite of this promise, many EMs failed in the first few years after 2000. Although numerous studies have involved EMs, little research has...

Usability flaws found in the later stages of the development process can be extremely costly to resolve. Accordingly, usability evaluation (UE) is an important, albeit expensive, part of software development. We report on how the inexpensive usability evaluation method of heuristic evaluation...

Globalization has led to the increasing use of organizational teams comprised of individuals with diverse cultural backgrounds. Existing research suggests that collaborative software may benefit multicultural teams. However, most prior studies are limited by their focus on U.S. and Western...

The real value of mobile applications is heavily dependent on consumers’ trust in the privacy of their personal information and location data. However, research has generated few results based on actual information disclosure and even less that is based on longitudinal behavior. The purpose of...

A long-time tenet of information security is the principle of least privilege, which requires that systems users be given the minimum amount of access privilege required to complete a task. However, many financial, medical, and customer records systems grant employees broad access for reasons of...

Privacy concerns about protected healthcare information (PHI) are rampant because of the ease of access to PHI from the advent of Healthcare IT (HIT) and its exploding use. Continual negative cases in the popular attest to the fact that current privacy regulations are failing to keep PHI...

Whistle-blowing has long been an important organizational phenomenon that improves organizations in the long-run. Online whistle-blowing systems are becoming increasingly prevalent channels for reporting organizational abuses. Given that the Sarbanes-Oxley Act and similar financial laws...

Websites are often the first or only interaction a consumer has with a firm in modern commerce. Because consumers tend to make decisions within the first few seconds of online interaction, the first impression given to users can greatly determine a website’s success. Leveraging Source...